Mission

Our primary objective is to preserve and improve the health and quality of life for our patients, while also engaging in preventative healthcare initiatives that promote better health and well-being within the community and their environment. We provide our medical services at the highest standard of quality, which reflects our commitment to delivering exceptional primary healthcare in diagnosis, treatment, and patient recovery, as well as ensuring the uninterrupted operation of emergency medical services during regular hours and on-call periods. Our endeavors also emphasize the advancement of specialized medical care at the primary level. We seek to foster effective collaboration—both professionally and in staffing—with all regional health centers and contractors.

Vision

The Health Center Novo mesto (HC NM) aspires to remain the primary provider of essential health services, including emergency medical assistance and preventive healthcare, across the eight municipalities: the City Municipality of Novo mesto and the Municipalities of Šentjernej, Škocjan, Šmarješke Toplice, Žužemberk, Straža, Dolenjske Toplice, and Mirna Peč. Primary health services serve as the initial point of contact between the population and the healthcare system. Healthcare at this level is accessible to all residents of the local community without the need for prior referrals or intermediaries by other healthcare institutions or individuals. Only a comprehensive primary healthcare system can deliver adequate, equitable, high-quality, and cost-effective medical care. HC NM functions as the central provider of primary healthcare, representing a comprehensive medical center that offers all outpatient health services in a single location.

Our guiding principle is: "WORKING WITH PEOPLE, FOR PEOPLE."

Values

Our work and orientation are founded on the following core values:

• HONESTY
• MUTUAL RESPECT
• RESPONSIBILITY
• PROFESSIONALISM
• COOPERATION

Honesty

An honest attitude toward ourselves, our colleagues, our patients, and all those involved in our work processes.
 

Mutual Respect

• Respect for all employees, patients, business partners, and everyone participating in our work.
• Tolerance toward others and those who are different.
• Respect for every type of work.
• Respect for diverse opinions.
• Empathy toward all patients and employees — awareness and understanding of others’ situations.
• Observance of basic etiquette and good manners.

Responsibility

• Responsible behavior toward patients.
• Responsible conduct toward individual colleagues and teams.
• Accountability internally and externally toward the institution.
• Responsible use of material resources.
• Responsible use of time and information.
• Consistent and accountable execution of work duties.
• A responsible approach to work and awareness of the consequences of alternative actions.

Professionalism

• Following professional development in line with guidelines and medical doctrine.
• Applying and sharing knowledge.
• Ongoing staff education and training.
• Taking personal initiative in learning and self-development.

Cooperation

• Providing ideas and solutions.
• Being receptive to the suggestions of others.
• Willingness to engage in constructive discussion.
• Assertive conflict resolution.
• Cooperation with patients.
• Collaboration with external institutions and the public.
• Teamwork with colleagues at all hierarchical levels.
• Effective and successful communication.
• Setting common goals.
• Mutual assistance.
• Demonstrating genuine interest in understanding different situations.

Director:
asist. mag. Alenka Simonič, M.D.